Privacy Policy

Last Updated:

1. Introduction

Zoeankleankle ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zoeankleankle.world.

2. Data Controller

Company Name: Zoeankleankle

Address: Am Europl. 3, 1120 Wien, Austria

Phone: +431610640

Email: admin@zoeankleankle.world

Legal Form: [To be specified]

Commercial Register: [If applicable]

VAT Number: [If applicable]

Supervisory Authority: Austrian Data Protection Authority (DSB)

3. Information We Collect

3.1 Personal Data

We may collect the following personal information:

  • Name
  • Email address
  • Message content (if provided)
  • IP address
  • Browser type and version
  • Device information

3.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

4. How We Use Your Information

We use the collected information for the following purposes:

  • To process and respond to your inquiries
  • To send you information about our products and services
  • To improve our website and user experience
  • To comply with legal obligations
  • To prevent fraud and ensure security

5. Legal Basis for Processing

Under GDPR and the Austrian Data Protection Act (DSG), we process your personal data based on:

  • Consent (Art. 6 para. 1 lit. a GDPR): When you provide explicit consent for specific processing activities
  • Contract Performance (Art. 6 para. 1 lit. b GDPR): To fulfill our contractual obligations
  • Legal Obligation (Art. 6 para. 1 lit. c GDPR): To comply with applicable laws, particularly Austrian regulations
  • Legitimate Interest (Art. 6 para. 1 lit. f GDPR): For website security and improvement, provided your interests do not override

According to § 4 DSG, you have the right to object to processing based on legitimate interest.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. According to Austrian law:

  • Contact form submissions: 3 years (according to UGB retention obligations)
  • Cookie data: As specified in our Cookie Policy
  • Legal records: According to Austrian Commercial Code (UGB) and Tax Code (BAO) - generally 7 years
  • Contract data: According to UGB § 212 for 7 years after contract termination

After the retention period expires, data will be deleted or anonymized, unless further retention is legally required.

7. Your Rights Under GDPR and DSG

You have the following rights regarding your personal data under GDPR and the Austrian Data Protection Act (DSG):

  • Right of Access (Art. 15 GDPR): You can request information about your stored data
  • Right to Rectification (Art. 16 GDPR): You can request correction of inaccurate data
  • Right to Erasure (Art. 17 GDPR): You can request deletion of your data ("Right to be Forgotten")
  • Right to Restrict Processing (Art. 18 GDPR): You can request limitation of data processing
  • Right to Data Portability (Art. 20 GDPR): You can receive your data in a structured format
  • Right to Object (Art. 21 GDPR, § 4 DSG): You can object to processing of your data
  • Right to Withdraw Consent (Art. 7 para. 3 GDPR): You can withdraw your consent at any time
  • Right to Lodge a Complaint (Art. 77 GDPR): You can file a complaint with the Austrian Data Protection Authority

To exercise these rights, please contact us at admin@zoeankleankle.world. We will process your request within one month, according to Art. 12 GDPR.

Complaint to Supervisory Authority: You have the right to file a complaint with the Austrian Data Protection Authority (DSB): Barichgasse 40-42, 1030 Wien, Austria, dsb@dsb.gv.at

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

9. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in website operation
  • Legal authorities when required by law
  • Business partners with your explicit consent

10. International Data Transfers

Your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate protection through appropriate safeguards.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: admin@zoeankleankle.world

Address: Am Europl. 3, 1120 Wien, Austria

Phone: +431610640

Austrian Data Protection Authority (DSB):

Barichgasse 40-42, 1030 Wien, Austria

Website: www.dsb.gv.at

Email: dsb@dsb.gv.at

Notice according to Art. 13 GDPR: This Privacy Policy informs you about the processing of your personal data in accordance with GDPR and the Austrian Data Protection Act (DSG).